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SOS-112
 

Multicom 112

Since the implementation of the single European Emergency Call Number by EU Council Decision (91/396/EEC) in 1991 Member States have implemented the technical means to assure that travellers in the case of an emergency can call for help throughout the EU by using the same call number 112.
The EU gives high priority to make the single emergency call number known throughout Europe which will result in a more intensified use by the EU-citizens. This will inevitably raise the demand for foreign language competence in the emergency call centres in the future. It must be stated that it is not possible to meet the requirements with conventional language training.
The project aims to develop modern tools for language training, which will enable control room operators to achieve a sufficient lingustic competence in a foreign language.
The project is structured as follows:  

 

This project is carried out with financial support of the European Commission
LEONARDO DA VINCI PROGRAMME *LLP/LdV/TOI/2008/IRL-502*
as a follow up of projects D-01-B-V-LA 112 444 & D/05/B/V/LA 146317
The content of this website does not necessarily represent the Commison's official position